OVERALL RATINGS
Best use cases?
- Marketing Agencies
- Human Resources
- Remote Work
- Agile Teams
- Sales Teams
Price
Starting at $8 per month
Our Verdict
Monday.com offers a platform for teams to efficiently handle their tasks and workflows. Although the software may seem pricey, overall it comes with an intuitive project management interface.
Monday.com Overview
Monday.com, formerly Dapulse, is a cloud-based work management platform that offers a unique approach to streamline work processes. Monday.com is not a traditional project management tool, its versatility makes it indispensable for various teams.
Monday.com was established in 2012, and has rapidly grown, boasting over 152,000 paying customers and a successful Initial Public Offering (IPO) in 2021 (NASDAQ: MNDY).
Monday.com standout feature is a custom spreadsheet-like environment, where team members record and update tasks, providing real-time visibility and simplifying task delegation. However, it faces pricing competition from platforms offering more straightforward subscription models and free tiers.
In this review I will take you through the core features of Monday.com that will help you make an informed decision if the project management software is the right choice for your team.
Monday.com Feature Images
Is Monday.com the Right Choice for Your Business?
Choosing the right project management software is crucial, as it can significantly impact your team’s productivity and project outcomes. Before diving into the details, let’s address the burning question: Is Monday.com the right choice for your business?
The answer depends on your specific needs. Monday.com shines in various scenarios, from marketing campaigns and product development to HR processes and event planning. Its flexibility allows you to tailor the platform to your unique workflows.
Monday.com Pros and Cons
- Robust Feature Set: Monday.com offers a comprehensive suite of project management and collaboration features. It is highly versatile and can adapt to various business needs.
- Customization and Templates: Monday.com provides extensive customization and templates, allowing users to tailor their workflows to specific requirements.
- Integration Capabilities: Monday.com integrates with numerous third-party applications, enhancing its functionality and making it a valuable asset for teams looking to connect various tools.
- Cost for Small Businesses: The pricing structure, which is based on the number of users and features needed, can be relatively expensive for smaller organizations.
- Complexity for Occasional Users: While Monday.com is feature-rich, its advanced features may require a steeper learning curve for some users.
- Not a Traditional CRM: Monday.com is not a dedicated CRM software. While it can be adapted for CRM-like functions, businesses seeking a standalone CRM may need to explore other solutions one of such CRM's is Hubspot CRM. This is because it is more specialized for customer relationship management.
Monday.com Tiered Plans and Pricing
Monday.com’s pricing model is unique as it’s based on the number of seats you require in addition to your chosen plan. Paid plans start with a minimum team size of three seats, which might be challenging for smaller startups. There is a limited free version for up to two seats, but smaller businesses may want to explore alternative project management and CRM platforms.
Here’s a breakdown of the pricing and plans:
Basic Plan
The Basic plan starts at $24 USD per user when billed annually for three seats. It offers 5GB of file storage, prioritized customer support, and a dashboard based on a single board. While it has limited features, it’s a suitable starting point for teams still exploring their platform needs.
Standard Plan
Monday.com’s Standard plan starts at $30 USD per user when billed annually for three seats. This is the most popular plan which includes features such as Gantt chart view, calendar view, automations and integrations, guest access for external collaboration, and a dashboard that can combine up to five boards. The storage space is increased to 20GB.
Pro Plan
The Pro plan when billed annually for three seats is priced at $48 USD per user. Tnis plan provides private boards and documents, chart views, formula columns, dependency columns, more automations and integrations, and a dashboard that can combine up to 10 different boards. This plan is ideal for experienced users who have outgrown the Standard tier.
Enterprise Plan
Monday.com’s Enterprise plan uses custom pricing, so you’ll need to contact their sales team for a quote. This plan includes premium support, enterprise-scale automation and integration, advanced security and governance, advanced reporting and analytics, personalized onboarding, multilevel permissions, and a dashboard that can combine up to 50 boards. It also promises 99.9% uptime as per its Service-Level Agreement (SLA).
For more detailed pricing information, you can visit Monday.com’s dedicated pricing page.
Monday.com Core Feature Ratings
Project Data Visualization
Monday.com offers numerous options to display data through various visualizations and dashboards. You can easily incorporate a dashboard as a view within a board with just a few clicks. From there, you can select from a variety of widgets, such as battery indicators, charts, or numerical displays, to begin customizing your view. In the dashboard, you’ll also have access to a wide range of additional widgets to tailor your display. With the more advanced plan, you can even consolidate multiple boards into a single dashboard for comprehensive insights.
Automation
Monday.com provides a highly intuitive method for streamlining workflows through a range of pre-defined automation “recipes.” These automation recipes come with commonly used triggers and actions already integrated. They are conveniently categorized by type, simplifying the process of locating the specific automation you need. This includes options for sending notifications, creating recurring items, setting due dates, automatically moving items based on conditions, generating subitems, and triggering dependencies.
Collaboration
Monday.com offers a selection of tools for visualizing and engaging with project information, including spreadsheets, kanban boards, and Gantt charts. Their work management system includes these features and more, offering various methods to elevate visual teamwork.
Customization
Within Monday.com work management, users can access a central table to house their data, complemented by several alternative views for accommodating various visual preferences and optimizing efficiency. The dashboard can be personalized to suit individual needs, allowing for actions such as adding or deleting columns, modifying group colors, introducing new status labels, or altering the display themes.
Integrations
Monday.com seamlessly links with numerous third-party applications, either through native integration or by utilizing a paid plan with Zapier. It allows you to establish connections with popular project management tools such as:
Furthermore, it offers integration with a comprehensive array of tools essential for a unified communication strategy and streamlined workflow, encompassing Gmail, Google Drive, Facebook, Slack, Mailchimp, Dropbox, Excel, Outlook, and Zoom.
Customer Service Support
Monday.com’s support team is accessible around the clock, and you can reach out to them using a straightforward contact form within the platform. You also have the option to attach files, such as screenshots or brief videos. Nevertheless, for the majority of your inquiries, you may not need to go that route, as they provide an extensive collection of self-help resources and training materials readily available for your use.
OVERALL RATINGS
Monday.com provides a wide range of customizable visual templates and automation features to save time. It offers 24/7 customer support and self-learning tools in the support center.
My Verdict on Monday.com: Do I Recommend It?
Monday.com is a robust project management tool known for extensive marketing. While offering powerful features for task management, project tracking, and collaboration, it may be overkill for occasional users. Opting for a higher-tier plan is necessary for full functionality, so budget considerations are crucial.
Customizable templates and automation features are valuable for businesses looking to streamline workflows. While the pricing model may be challenging for smaller organizations, its feature set and integrations make it suitable for teams of all sizes. If you’re unsure about Monday.com becoming your mainstream project management tool for your team you can consider alternatives.
Whether you’re a small startup or a global corporation, Monday.com has the potential to revolutionize the way you manage projects. You can explore Monday.com trial plans so check if it’s the right project management tool for your business.
Monday.com Alternatives
Monday.com Frequently Asked Questions (FAQs)
Is Monday.com good for small businesses?
Monday.com can be suitable for small businesses, but its pricing structure, which is based on the number of users and features needed, might be a bit expensive for very small teams. It offers a range of features and customizable options that can benefit small businesses looking to streamline project management and collaboration, but it’s essential to assess whether it aligns with your specific needs and budget.
Is Monday.com a CRM?
Monday.com is not a traditional Customer Relationship Management (CRM) software. It primarily focuses on project management and work management. However, it can be customized to handle CRM-like functions by creating custom workflows and integrating with other CRM tools through its app marketplace.
Is Monday.com free?
Monday.com offers a limited free version with basic features for up to two users. However, for larger teams and access to more advanced features, you’ll need to subscribe to one of their paid plans, which are billed on a per-user basis and vary in pricing depending on the plan’s features and the number of users.
