Celoxis Customer Support Review with Pros and Cons 2024 - Digital Network Savvy

Celoxis Review 2024 – Customer Support with Pros and Cons

OVERALL RATINGS

4.6/5
4.0

Celoxis stands out as an incredibly flexible and feature-packed project management solution. This Software can be used for various project management purposes.

Best use cases?

Price

Cloud Plan starts at $22.50 per month.

Celoxis is billed $25 annually.

Our Verdict

Celoxis stands as a formidable candidate in the realm of online-based project management platforms due to its ability to deliver significant value at a notably affordable cost.

Celoxis Overview

In the vast landscape of project management tools, finding the ideal fit can often feel like chasing a distant mirage. But what if we told you there’s a solution that not only bridges that gap but also brings unmatched levels of customization and adaptability to the table? Allow me to introduce you to Celoxis, the game-changer that’s redefining the very essence of project management success.

Celoxis thrives on providing insightful reports and high-level project visibility, making it an invaluable asset for organizations of substantial size and complexity. And the best part? Its pricing remains impressively competitive, considering the extensive array of features it offers.

However, for those venturing into the world of project management for the first time, we recommend exploring Editors’ Choice winners like Smartsheet. Small and growing teams might find Zoho Projects more tailored to their needs, while groups handling client work could discover Teamwork as an ideal companion.

In this review, we’ll dive deep into Celoxis, unraveling its pros and cons, and helping you determine if it’s the perfect match for your project management endeavors. So, let’s embark on this journey to discover how Celoxis can transform the way you manage projects and drive your team toward success.

Celoxis Feature Images

Is Celoxis the Right Choice for Your Business?

If your business thrives on comprehensive insights and in-depth analysis, Celoxis will definitely be your top choice project management software. It provides customizable dashboards that cater to individual preferences, automatic labels that proactively flag project risks, and burn-down charts for visualizing work progress.

For businesses that require meticulous resource management, Celoxis offers intuitive tables that not only track task assignments for individuals but also reveal workload distribution across teams and departments.

Another standout feature is the What-If Analysis tool, which empowers business owners to make informed decisions by forecasting the impact of various scenarios on resources, budgets, and timelines.

Celoxis also goes beyond traditional project management, allowing you to create Custom Apps tailored to your unique workflows and processes. This versatility extends its utility beyond “project work” and can encompass a wide range of tasks and activities.

Celoxis Pros and Cons

Celoxis Tiered Plans and Pricing

When it comes to selecting a plan, you have two choices: you can opt for the online version known as the Cloud plan, or you have the option to self-host the software and manage your data with the On-Premise plan

Celoxis Cloud and On-Premise Plan - Digital Network Savvy

Celoxis does not provide a free service tier; however, they do offer a 30-day free trial that doesn’t necessitate a credit card. It’s worth noting that a business domain email address is required for sign-up, as addresses from free providers like Gmail or Outlook.com are not accepted.

Cloud Plan: This plan starts at $25 per user per month, with potential discounts available for annual, biennial, or triennial payments. To access the Cloud plan, a minimum of five users is required, and each user is allocated 2GB of storage space, which is shared among the team. If additional storage is needed, you can acquire 10GB for an extra $10 per month.

On-Premise plan: This plan is available for a fixed one-time fee, but the company now exclusively offers customized pricing. To obtain a pricing estimate, you’ll need to reach out to them directly. Maintenance of a service contract, calculated as a percentage of your initial fee, is required for receiving software updates with this type of account.

 

Celoxis Core Feature Ratings

Ease of Use

4.5/5

Celoxis is your gateway to expert-level project management made simple. With its user-friendly interface and intuitive design, managing projects becomes a breeze, whether you’re a seasoned pro or a newcomer to the field. Say goodbye to steep learning curves as Celoxis empowers you to take control and focus on delivering exceptional results for your organization. Experience the full potential of this versatile app and explore its capabilities, it’s ease of use will help you harness the power of Celoxis to drive success in your projects.

Project Portfolio Management

4.5/5

Celoxis Project Portfolio Management tools have been meticulously crafted to meet the requirements of experienced professionals aiming to maximize their project portfolios. Celoxis seamlessly combines a high level of expertise with unparalleled efficiency, providing users with an unprecedented level of control over their project portfolios. On this platform, multitasking is effortlessly simplified, real-time insights bolster decision-making capabilities, and comprehensive reporting takes project management skills to a whole new level.

Scheduling and Resource Management

4.5/5

Celoxis excels in scheduling, akin to LiquidPlanner. It offers automated schedule adjustments for shifting deadlines and interactive Gantt charts that reveal project dependencies and can automate scheduling tasks. The platform can also reschedule tasks in response to changes, like holidays and team member leave, with customizable automation. Resource management is simplified with Celoxis, aiding managers in identifying workload imbalances via a comprehensive resource management table spanning all projects. Basic expense management tools are included. Reports, accessible from the Reports menu, cover various aspects, including timesheet completion, task delays, project finances, status updates, and revenue, making Celoxis a comprehensive solution for efficient project management.

Budget and Time Tracking

4.5/5

Celoxis offers integrated budget and time tracking tools, streamlining financial management within the platform. Users can effortlessly monitor project costs, maintain budget adherence, and project future revenues for informed decision-making. Celoxis Time tracking features enhance project progress monitoring and resource optimization. However, for invoicing functionality, third-party integration is necessary. Celoxis provides a comprehensive financial toolkit for project managers and financial teams, simplifying cost control, enabling revenue forecasting, and efficient time tracking while offering flexibility for users to integrate with external invoicing systems when needed.

 

Collaboration and Communication

4.5/5

Celoxis incorporates standard communication features commonly found in project management applications. These include dedicated spaces for task-related discussions and support for @ mentions, enhancing collaboration. The notification system in Celoxis stands out with its user-friendly design. For instance, when a task’s date is modified, the resulting notification is presented in a concise table format, displaying the task name, previous date, new date, and the responsible party. While Celoxis lacks an in-app chat box, it offers integration with external team chat platforms like Slack, aligning with the current trend favoring such tools.

App Integration

4.5/5

Celoxis offers extensive integration capabilities with a wide range of applications, including several widely popular and indispensable tools for businesses. This impressive lineup comprises Salesforce, Trello, GitHub, JIRA, Harvest, Wufoo, Zendesk, Freshdesk, Google Workplace apps, Microsoft 365 applications, email services, and more. Moreover, users can harness the power of Zapier, an automation service that bridges the gap between apps lacking native integration. While Celoxis doesn’t feature built-in billing and invoicing functionalities, it seamlessly integrates with QuickBooks Online, allowing users to utilize Celoxis data for streamlined client billing. 

For authentication, Celoxis offers support for Okta and provides the convenience of single sign-on through OneLogin or Google. Additionally, customers have the flexibility to leverage Celoxis’ API for enhanced customization and integration possibilities

Customer Support

4.5/5

Celoxis offers a comprehensive range of customer support options, ensuring an enhanced user experience. This includes a dedicated customer success team providing personalized guidance, an extensive online help center equipped with documentation and tutorials, direct contact through email and phone support, and an active community forum that encourages user interaction. 

Additionally, regular software updates continuously enhance the overall user experience. For enterprise-level customers, Celoxis provides tailored support packages. The company places a strong emphasis on prioritizing user support, employing a multifaceted approach to address queries, deliver effective solutions, and foster a collaborative community.

OVERALL RATINGS

4.4/5
4.0
Celoxis delivers substantial value within its project management application, making it particularly advantageous for medium to large enterprises, especially for those in leadership and ownership roles.

My Verdict on Celoxis: Do I Recommend It?

Celoxis stands as a commendable project management solution, offering an array of features and capabilities that cater to the diverse needs of medium and large organizations. Its competitive pricing, extensive integration options, and robust reporting tools make it a valuable asset for businesses seeking efficiency and insights.

While Celoxis excels in many aspects, it’s crucial to recognize that it might be more feature-rich than some businesses require. In such cases, alternatives like Zoho Projects, Teamwork, and Basecamp present tailored solutions for various use cases, ensuring that organizations find the perfect match for their project management needs.

Ready to take your project management to the next level? Explore our Editors’ Choice winners and discover the perfect solution tailored to your organization’s unique needs. Whether you prioritize scalability, user-friendliness, or client-focused collaboration, there’s a tool waiting to elevate your project management journey. Don’t miss out – start optimizing your processes and achieving your project goals today with Celoxis!

Celoxis Alternatives

4.3/5
4.5/5
4.3/5

Celoxis Frequently Asked Questions (FAQs)

Is Celoxis suitable for small businesses and large enterprises alike?

Yes, Celoxis is designed to cater to the needs of both small businesses and large enterprises. It offers scalability and flexibility, allowing organizations of all sizes to customize and adapt the software to their specific project management requirements. Whether you’re a small startup managing a few projects or a large corporation with complex project portfolios, Celoxis can be tailored to suit your needs.

How does Celoxis support remote and distributed teams?

Celoxis is ideal for remote and distributed teams as it provides robust collaboration and communication features. It offers real-time updates, file sharing, discussion boards, and task assignments, which enable teams to work seamlessly regardless of their geographical location. Additionally, Celoxis offers cloud-based hosting options, making it accessible to team members from anywhere with an internet connection, ensuring that remote and distributed teams can stay connected and productive.

How much does Celoxis cost?

In general, Celoxis tends to be relatively higher in cost when compared to other well-known project management solutions available in the market. Their sole pricing package is priced at $25 per user on a monthly basis.

Theophilus Okah
Theophilus Okah

Theophilus Okah is the CEO of Digital Network Savvy, he is a skilled digital marketing leader specializing in content, PPC, Facebook and Google Ads. With expertise in website development and blockchain, he crafts engaging campaigns and innovative digital solutions. His strategic, tech-driven approach empowers businesses to maximize their online potential through data and creativity.

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