Effective Date: February 15, 2024

Welcome to Digital Network Savvy! These Terms of Service (“Terms”) apply to your use of Digital Network Savvy’s digital marketing services and any associated software, technology, and websites (collectively, “Services”). By using our Services, you agree to be bound by these Terms.

Who We Are

Digital Network Savvy is a digital marketing agency dedicated to delivering high-quality marketing solutions. Our Services are provided by:

Digital Network Savvy Inc, a company incorporated in Nigeria with its registered office at No. 13 Nashville Plaza Kubwa Abuja, if you are a resident in the European Economic Area (EEA), Switzerland, or the UK.

Digital Network Savvy, Inc., a Nigerian-based company with its registered office at No. 13 Nashville Plaza Kubwa Abuja, if you are a resident outside the EEA, Switzerland, or the UK.

Additional Service-Specific Terms

Depending on the specific Service or features you use, additional terms and policies may apply. Key ones include:

• Usage Policies: Guidelines on how you may use our Services and Content.
• Service Terms: Specific terms for certain Services or features.
• Sharing & Publication Policy: Rules for sharing Content.
• Service Credit Terms: Terms governing the purchase and use of service credits.
• Brand Guidelines: Guidelines for using our name and logo.

Registration and Access

• Minimum Age: You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If under 18, you must have parental or guardian consent.
• Registration: You must provide accurate and complete information. You are responsible for all activities under your account and must ensure that your account is used only by you or those authorized by you.

Using Our Services

• What You Can Do: Use our Services in compliance with these Terms and applicable laws.
• What You Cannot Do:
  • Use our Services for illegal, harmful, or abusive activities.
  • Infringe on the rights of others.
  • Modify, copy, or distribute our Services.
  • Reverse engineer or attempt to discover the source code.
  • Extract data automatically.
  • Misrepresent Output as human-generated.
  • Disrupt our Services or bypass safety measures.
  • Use Output to create competing models.

Software

• Updates: Our software may update automatically.
• Corporate Domains: If using a corporate email, your account may be added to the organization’s business account, allowing the organization to control your account.

Third-Party Services

Our Services may include third-party software or output. These are subject to their own terms, and we are not responsible for them.

Feedback

We may use your feedback to improve our Services without compensation to you.

Content

• Your Content: You are responsible for the content you provide, ensuring it complies with these Terms.
• Ownership: You retain ownership of your input, and we assign ownership of Output to you.
• Similarity: Output may not be unique.
• Our Use: We can use your Content to maintain, develop, and improve our Services.

Accuracy

• Output Accuracy: Output may not always be accurate. Evaluate Output carefully and do not use it for critical decisions about individuals.

Our IP Rights

We own all rights to our Services. Use our name and logo only as per our Brand Guidelines.

Paid Accounts

• Subscriptions: Some Services offer paid subscriptions with enhanced features. Manage your subscription through your account settings.
• Fees: Charges will be clearly stated before purchase.
• Billing: Provide accurate billing information. We will automatically renew and charge your payment method unless you cancel.
• Service Credits: Subject to our Service Credit Terms.
• Cooling Off Period: Cancel and request a refund within 30 days of purchase.
• Cancellation: You can cancel your subscription at any time. You will retain access until the end of the billing period.
• Price Changes: We will notify you of price increases at least 30 days in advance.

Termination and Suspension

• Your Rights: You can close your account and stop using our Services at any time.
• Our Rights: We may suspend or terminate your access if you breach these Terms or for other reasons including inactivity.
• Notice: We will try to notify you before terminating your account.
• Appeals: Contact us if you believe we’ve acted in error.

Our Commitments

• Service Quality: We strive to provide our Services with reasonable skill and care.
• Liability: We are not liable for losses or damages unless caused by our breach of these Terms or foreseeable at the time of contract formation.
• Statutory Rights: These Terms do not affect your statutory rights.

Dispute Resolution

• Concerns: Contact us to address any issues before taking legal action.
• Court: Disputes may be resolved in your local courts.
• EEA Dispute Resolution: EEA residents can use the European Commission’s Online Dispute Resolution Platform.

Copyright Complaints

• Claims: Send copyright infringement notices to helpdesk@digitalnetworksavvy.com. Include required information such as a description of the work and the infringing material.

General Terms

• Assignment: You may not transfer your rights or obligations. We may transfer our rights or obligations.
• Changes: We may update these Terms or Services with advance notice for material changes.
• Delay: Delays in enforcing these Terms do not affect our right to enforce them later.
• Trade Controls: Comply with all applicable trade laws.
• Governing Law: Your local laws will govern these Terms.

Business Use Addendum

• Limitation of Liability: We are not liable for indirect damages. Our total liability is limited to the amount you paid for the Service in the 12 months before the claim.
• Indemnity: Businesses must indemnify us against claims arising from their use of the Services.
• Governing Law (Business Use): California law governs business use disputes.

For any questions, contact us at info@digitalnetworksavvy.com.

Thank you for choosing Digital Network Savvy!